Last updated: 04.02.26

SIBEE Ltd is a UK-based company providing annual music licences to businesses. We are committed to protecting your privacy and handling personal data responsibly and transparently.

This Privacy Policy explains what personal data we collect, why we collect it, how it is stored, and your rights in relation to your data.

1. Who we are

SIBEE Ltd is the data controller responsible for your personal data.

2. What information we collect

When you purchase a licence, subscribe to our communications, or contact us, we may collect the following personal data:

• Your name

• Business name

• Business address

• Business type

• Email address

• Payment and transaction information

We only collect information that is necessary to provide our services.

3. Why we collect your information

We process personal data for the following purposes:

• To issue and manage music licences

• To process payments and issue invoices

• To communicate with you about your licence, renewals, or enquiries

• To send newsletters, updates, questionnaires and marketing communications

• To meet legal, accounting, and regulatory obligations

Marketing communications are sent on the basis of legitimate interest or consent, and you may opt out at any time.

4. Marketing communications

If you subscribe to our mailing list or are an existing customer, we may send you newsletters, updates, questionnaires or information about new playlists and services.

You can unsubscribe at any time by using the link in our emails or by contacting us directly.

5. Where your data is stored

Your personal data is stored securely using trusted third-party service providers:

• systeme.io – for customer records and email communications

• Stripe – for secure payment processing

These providers act as data processors on our behalf and are required to handle data in accordance with UK data protection laws.

6. Cookies and website analytics

Our website may use cookies and analytics tools (such as Google Analytics or tracking tools provided by systeme.io) to understand how visitors use our site and to improve functionality.

Where required, cookie consent will be requested via a cookie notice when you visit the website.

7. How long we keep your data

We retain personal data:

• For as long as you remain a customer, and

• For up to 7 years after this period where required for legal, accounting, or regulatory purposes

After 7 years data that is no longer required is securely deleted.

8. Children’s data

SIBEE does not knowingly collect or process personal data relating to children or individuals under the age of 18.